Page 1

International Marketplace News–Amazon Webstore Launches in Germany

December 10, 2012— Amazon Webstore is making the international move to Germany. Amazon Services Europe recently announced Amazon Webstore, an all-in-one ecommerce-hosting solution, in now available in Germany on www.amazon.de, where merchants can set up their own stores using Amazon technology. Amazon Germany said many international businesses like Samsonite, Karen Millen and Marks and Spencer are currently using Amazon Webstore to market their ecommerce store.

Amazon Germany made the announcement by saying, “Amazon Webstore also allows for seamless integration of other Amazon services such as “Selling on Amazon” on all five European marketplaces Amazon – www.amazon.de , www.amazon.co.uk , www.amazon.fr , www.amazon.it and www.amazon.es – and “shipping from Amazon” in 26 countries. This allows sellers to present their products to millions of Amazon customers and also the full range of logistics services to use in the Amazon picked the goods for sellers, packaged and shipped, and the customer service in the local language provides. The approved payment method “pay via Amazon” is already integrated on Webstore.”

Currently, Amazon Germany is offering a free trial for residents and charges start at 24.99 euros/month plus transaction fees.

Inside Look at eBay’s New Global Shipping Program

December 11, 2012—Earlier this month, eBay announced a new Global Shipping Program for third-party sellers and now, eBay is seeing the results. This week eBay said they were seeing positive results and feedback from the new program from both buyers and sellers who have sent and received international orders through the program. This is great news for interested sellers looking to join the Global Shipping Program.

Senior Manager of eBay’s Global Shipping Program, Manish Joneja, said eBay’s new program is seeing early positive results and the GSP makes international transactions as easy as domestic transactions.  Sellers participating in the program are seeing an increase in sales along with a new customer base from countries they hadn’t had access to before. So far, third-party sellers have been happy with service levels for tracking and delivery time. As for buyers, Joneja mentioned, “we’re also hearing from buyers that it’s a great experience too.”

eBay’s Global Shipping Program removes the complexity and risk of international shipping for buyers and sellers and many sellers have announced their interest in the international exposure eBay’s new program offers. However, the only drawback sellers have is the potential for listings to appear much more expensive than domestic listings on eBay’s other country websites.

To make the new service similar to that of a freight forwarder, eBay has partnered with Pitney Bowes so sellers can send international orders to a U.S. hub where Pitney Bowes will process and send items out to international buyers. The program includes buyers in UK, Canada, Australia and 15 other European countries.  

Are you interested in using eBay’s new Global Shipping Program?

Staples and eBay team up in Canada

January 2, 2012—Staples and eBay have teamed up to help consumers in Canada cash in on their old smartphones, tablets, computers and game consoles. Staples Canada is helping eBay.ca bring their electronics trade-in program to the offline world by partnering together and offering a brand new way to get cash for your old electronic gadgets.

eBay Canada’s Instant Sale trade-in program is being powered by Staples Canada because not only is Staples a Top-Rated eBay Seller with an excellent track record of customer satisfaction, but they are also a major retailer in Canada. The goal of the partnership is to help Canadians get rid of their older devices they no longer need. Powered by CExchange, eBay’s Instant Sale program was launched in 2010 and beginning January 3, 2013, consumers can bring their old device to any participating Staples location in Canada. A sales associate will appraise the item and issue a merchandize credit on the spot.

eBay Canada recently conducted a survey and found that 68% of Canadians received either a new smartphone or tablet and were unsure what to do with their old devices. 18 percent of people said they keep their dated devices while seven percent said they typically resell them and 5 percent said they throw them out.

Andrea Stairs, Country Manager for eBay Canada, said, “While we are great at buying up new technology, we sometimes don’t know what to do with our unwanted electronics. eBay empowers Canadians to sell their excess tech gear – quickly and simply – and pocket the proceeds. In as little as 60 seconds, we can all make some money, de-clutter, and give our old devices a second life.” Stairs also encouraged Canadians to resell their old devices using the eBay Mobile app.

eBay Canada said consumers could receive up to $583 for an iPad (3rd Generation) and $337 for an iPhone 4S through the trade-in program.

eBay UK Launches Promotion for Business Owners

January 3, 2012—Being a business owner on eBay UK just became more lucrative. Although eBay typically runs weekly promotions for casual sellers, this time they’re targeting business sellers. From January 7-11, 2013 (local UK time), eBay.co.uk business sellers with Basic or Featured Stores can list up to 50,000 fixed-price listings for free (no Insertion fees) in eligible categories. The promotion can also be applied to Fixed Price 30 day or Good ‘til Cncelled (GTC) format on eBay.co.uk.

To qualify for this promotion, eBay sellers must be registered as resident in the UK and own either a Basic or Featured store during the promotional period. Sellers who registered on eBay after March 15, 20122 or have not listed any items for a while may have a selling allowance. Business sellers whose accounts do not meet eBay’s minimum seller performance standards are not eligible to participate.

If eligible, business sellers would automatically receive zero Insertion Fees when they list, relist or renew items in Fixed Price 30 day or GTC formats through the Sell Your Item Form, eBay Seller Tools, eBay Mobile apps and most third-party tools.

All other fees apply, see eBay UK website for details and restrictions.

Business Outsourcing– The Efficiency and Costs of Outsourcing

January 4, 2013–There is a heated argument between outsourcing and in-house business processing. Many are debating whether employees working hundreds of miles away deliver the same performance as those who are just in the other room. Or if the benefits of setting up shop abroad really outweigh the drawbacks. Looking at the current trends it is obvious what the answers to these questions are and more importantly, which side of the debating table is winning.

So, how do you properly gauge efficiency? Anyone who does his job within the required parameters is considered efficient. To be more specific, an individual who completes his tasks or hits his targets within a specified timeframe is an efficient employee. This same principle is what motivates companies to bring their processes elsewhere. Having effective and efficient employees is what companies strive for. But having more than twice the number of employees for the same cost is even better.

Continue Reading →

eBay.Co.Uk to Make Shipping easier for UK Sellers

January 7, 2013—UK Sellers can finally rejoice. eBay announced this week new they are improving the shipping experience for sellers in the UK that will offer a “more straightforward and efficient shipping experience for all sellers.” Although short on details, eBay.com said they are negotiating with third-party providers of shipping services to offer group discounts to eBay UK sellers for international shipping.

To make it easier for third-party sellers to calculate costs of selling overseas, eBay is taking two initiatives which include simple international shipping and a flat-rate shipping cost for UK sellers. eBay’s Global Shipping Program, which is currently available in beta to U.S. sellers shipping internationally, could possibly make a move to the UK marketplace as well. A spokesperson for eBay said, “These discounts are open to everyone, meaning if you’re a smaller businesses, without the bandwidth to negotiate competitive rates yourself, you can still get value when shipping internationally.”

eBay also said they would begin negotiating with third parties this year for fixed-rate pricing options for eBay UK sellers, a move James Miles, manager of strategic shipping partnerships for eBay UK, calls a triple-win situation: “more opportunity for the shipping industry, more options for our sellers, and most importantly of all, a better deal for our end-customers.” 

Amazon Prime Launches in Canada

January 8, 2013—Today is a good day to be a Canadian. Amazon.ca today announced the launch of Amazon Prime, a membership program that provides free two-day shipping on eligible orders for $79 a year. Canadians can now register for Amazon Prime which allows shoppers to receive unlimited Free Two-Day shipping, One-Day shipping for as low as $3.99 per item, and Free Standard shipping to rural areas on almost all orders. Prime is available on items in categories like electronics, baby, kitchen, books, movies, music, watches, sporting goods, tools and more.

“We are proud to bring Amazon Prime to Canada,” said Steve Oliver, country manager for Amazon.ca. “Amazon Prime offers its members the convenience of fast, free shipping on millions of eligible items, whether the order is for a single DVD or a kitchen mixer. There is no minimum purchase amount and no need to consolidate orders, so Canadians from coast-to-coast can enjoy a simpler, faster shopping experience.”

Although Amazon customers in Canada can now enjoy the benefits of Amazon Prime, one thing they won’t be able to enjoy is Instant Video. Similar to Netflix, Amazon’s Instant Video service allows Prime users to enjoy video streaming straight from their television for free. Currently Amazon has no plans for the video service to join Prime in Canada any time soon.

Customers in Canada can try Amazon Prime for one month free, by visiting www.amazon.ca/prime.

eBay UK Launches Fixed-Pricing Promotion for Stores

October 19, 2012—eBay is known for offering a variety of promotions for new and old sellers alike. This time however, eBay UK is offering something different. From October 22-26, all UK Store owners can list up to 50,000 fixed-price listings with eBay UK. Although eBay typically extends free-listing promotions to casual sellers, this recent campaign is for UK store owners only.

The new promotion applies to all eBay.co.uk business sellers who are registered as resident in the UK and own either a Basic or Featured store during October 22-26. UK business sellers must meet eBay’s minimum seller performance standards and list items in eligible categories only. Any sellers registered after March 15, 2011 may be limited to selling a maximum of 10 items or 650 pounds per month. Auction listings are excluded, as are duration listings of 3, 5, 7, and 10 day.

UK business sellers listing fixed-price 30 day or GTC formats through eBay Seller Tools, Sell Your Item Form, Mobile apps, and many third-party tools will automatically receive zero Insertion fees.

eBay UK listing conditions are as follows:

  • Listings made between 22 and 26 October 2012;
  • New 30-day, or Good ’til cancelled listings only;
  • Business sellers with Basic or Featured Shop subscriptions only.

 

For more information see website for restrictions

Business Outsourcing–Philippines Beats Out India and China as Global Shoring Location

January 8, 2013–Recently, the Philippines was ranked as the top global shoring locations for Business Process Outsourcing beating India and China.  This is according to a report by multinational real estate advisor Jones Lang LaSalle based on the number of jobs made by investing corporations in shared contact centers, service centers and technical support centers from 2008 up to 2011.  It is an amazing feat considering that the Philippines only has a fraction of the population.

According to the report, The Philippines drew in 115 projects that equaled to 72,000 jobs within the said timeframe against India’s 105 projects – 64,000 jobs and China’s 56 projects – 25,000 jobs.  It obviously shows how more and more companies choose to bring their businesses to the small archipelago.  Why not? The Philippines is probably the most westernized country in the east.  Colonized by the Spaniards for centuries and then by the Americans in the early half of the 19th century, the country is quite literally a perfect example of “east meets west”.

READ MORE

 


eBay UK Launches Multi-Variation Tool for Fashion

November 1, 2012—Strike a pose! eBay UK recently launched a new Multi-Variation Merger tool that will make selling apparel on eBay much, much, easier! Although eBay.com unveiled the feature early last year for practically all categories, they missed the most important one…fashion. Now UK sellers can list all the available choices for a product with one single insertion fee saving sellers time and money. This comes as great news for fashion sellers as they can now have one listing with variations of sizes and colors of that item.

To use the Multi-Variation Merger tool, UK sellers must select an individual listing to merge. The listing will ask you to review your item and make any necessary edits like colors or sizes. Once the review is finished, you can make your new multi-variation listing available to buyers instantly.  Rather than create new listings for each separate item, eBay UK sellers can use the Multi-Variation Merger tool to condense item details into one listing. Another added bonus of using this new feature is listings may actually appear higher in search results because of it!

Not only will this new feature be easier to use, but sellers using the Multi-Variation Merger tool can still keep their BestMatch scores associated with their most popular individual listings. This is great news for UK sellers whose items were not performing well as this new eBay tool increases visibility for their listings.

If you’re a UK seller and need help accessing this tool, please email us at Support@e-commercegenius.com