Page 1

eBay App on Fire–100 Million Items listed through their Mobile App

 

September 28, 2012–While it took 3 long years for eBay’s mobile app to hit 50 million downloads, it took a measly 12 months to double it. Just in the last six months alone, eBay’s app has been downloaded 25 million times. A recent study showed eBay was the second most-used mobile app with 28% of users looking up product details, 17% checking inventory stock, and 19% observing price information. To celebrate, eBay.com issued an infographic of the milestone to get people talking about their mobile shopping trends.

Believe it or Not—A framed Peter Lik photograph was listed and sold on eBay’s mobile app for $22,500. That’s a lot of cash money for clicking a couple buttons on your smartphone.

The burning keyword here is mobile commerce. Why? Because more and more e-commerce and marketplace sellers are turning to their smartphones for business. Sellers are using their mobile phones to not just search items, but list them as well. According to eBay, sellers used their cellphones to list over 100 million items on the marketplace, something that was unheard of a few years back. “A record number of sellers choose to list their products on eBay through devices that didn’t exist just a few years ago,” the company said. For eBay, the top categories searched by mobile devices were tech; fashion; home & garden; and motor parts and accessories. The growing trend of mobile commerce is becoming crucial as more and more statistics show mobile commerce is an extremely key factor when buyers make purchases online.

Earlier this month, eBay announced a new photo messaging feature on their marketplace where  buyers and sellers can exchange pictures through eBay’s messaging system.

Don’t Forget—eBay.com offers many promotions to entice sellers to use their smartphones and tablets when listing items. Sign up for eBay’s mobile app today and start receiving these killer deals!

eBay’s New Shipping Labels Page—Sellers Report Errors

December 3, 2012—Since October of this year, eBay has been in the midst of rolling out a new page to make printing shipping labels more convenient for sellers. The new service allows sellers to easily print FedEx and USPS shipping labels and pay using their PayPal. However, since the change to the new format, some sellers have begun experiencing problems printing their eBay shipping labels.

Although this technical problem does not occur to every eBay seller printing labels, a thread on eBay’s Packaging & Shipping discussion board has grown to over four pages now with frustrated sellers. One seller wrote, “I have not been able to print for 2 days. That was when I noticed the new format. My problem is that after I enter all of the info and push print, nothing happens. After a few minutes, it throws an error code 9998. I called eBay. Nice enough, but no real help.” This is horrible timing for eBay’s shipping labels format to malfunction, as Christmas shopping is entering full force.

Another seller mentioned how eBay’s new shipping labels page isn’t even new or helpful. “It’s basically the same thing but everything is in different places…seems like a USELESS change…My main concern is now when I print EVERY label I get a “java needs your permission to run, run this time or every time.” Even if I choose every time, this still pops up EVERY time I print a label.”

This could become a major problem for eBay sellers looking to cash in this holiday season. With eBay’s new service for printing shipping labels taking a nosedive, it looks like sellers will have to resort to old fashion techniques of manually printing shipping labels for each order.

Have you been affected by eBay’s Printing Shipping Labels feature?

eBay introduces new 2-Click Checkout and Redesign

October 11, 2012— In the last couple months eBay has been making major changes to the way they run their marketplace. Not only have they rolled out a new and much simpler logo, but now their homepage and View Item pages are getting a makeover. eBay announced today a new customizable homepage feed that allows users to personalize their eBay homepage to fit their style.

Similar to Pinterest, eBay users can now tailor their homepage around items and images based on their shopping history and personal interests. eBay is even introducing benefits for sellers by allowing them to link their seller profiles to their Facebook pages and embed YouTube videos of their choice. This is great news for sellers who use these social-media sites to advertise and promote their eBay items. In addition, eBay is giving buyers and sellers larger profile pictures and larger product images for items they’re selling. It seems eBay is taking a page out of Pinterest’s book by adding more and larger images to all of their pages.

Along with their new logo and redesign, eBay has started offering an easy-to-use 2-click checkout. Although Amazon.com owns the patent to the 1-click checkout, eBay expects big things from this new option as buyers and sellers can now link their eBay account with their PayPal account to make checking out faster. While this option is currently available to more seasoned eBay users, beginning at the end of this month all users will be able to access this feature.

Last month eBay announced a new messaging system where users could send photos to one another, making the buying and selling transaction easier.  Other features included in eBay’s new redesign are revitalized search results with inviting pictures and an At-a-glance item page with up-front pictures and important details.

Sell and be Merry–eBay announces New Promotion

December 6, 2012—eBay loves holiday promotions. The online marketplace has invited eligible sellers to join their newest promotion, enticing sellers to list up to 50,000 items for free. Qualified sellers will pay no insertion fees on any auction-styled listings from Dec. 6- 16, 2012. This is the latest in a slew of offers eBay has email third-party sellers in the last month trying to bump up their products and listed items for the holidays.

Sellers eligible to join the promotion should have received an email and/or a message in their My eBay, notifying them of their approval. eBay’s promotion is activated with the seller’s qualifying eBay User ID and is not transferable. Sellers can also add the Buy It Now option to their listings for free and sellers can add 10-day duration for free to all new auction listings scheduled to start during the promotion period.

In a story posted earlier today, EcommerceBytes mentioned how a growing number of sellers aren’t receiving eBay’s promotion and they aren’t happy about it. “Why do I always get excluded from selling specials five years of selling and I never get invited but my husband who does not sell gets invited all the time not right.”

eBay typically runs promotions for sellers who are not utilizing their account on a daily basis or haven’t listed or sold items in a while.

Invited sellers will automatically receive the eBay’s promotion rates when they list items auction-style through eBay Seller Tools, Sell Your Item form and most other third-party tools.

Visit eBay’s website for details, fees and restrictions.

eBay Acquires Svpply- A Shopping Discover Site

Appeagle.com–EBay has had its sights set on Pinterest for a long time, since the visually inspired social network has gained so much momentum in recent months. Since EBay can’t acquire Pinterest, like you know they want to do, the company has snagged the next best thing. The company recently announced that they have purchased shopping discover site Svpply for an undisclosed sum.

Svpply is very similar to Pinterest, but it’s been around for about three years, before Pinterest was even conceived of. Like Pinterest, Svpply users can bookmark and repin their favorite products that they glean from other users on the site and across the Internet. The site is monetized through a process whereby users are encouraged to discover new styles and click through their favorite items to make a purchase.

Read More

Inside Look at eBay’s New Global Shipping Program

December 11, 2012—Earlier this month, eBay announced a new Global Shipping Program for third-party sellers and now, eBay is seeing the results. This week eBay said they were seeing positive results and feedback from the new program from both buyers and sellers who have sent and received international orders through the program. This is great news for interested sellers looking to join the Global Shipping Program.

Senior Manager of eBay’s Global Shipping Program, Manish Joneja, said eBay’s new program is seeing early positive results and the GSP makes international transactions as easy as domestic transactions.  Sellers participating in the program are seeing an increase in sales along with a new customer base from countries they hadn’t had access to before. So far, third-party sellers have been happy with service levels for tracking and delivery time. As for buyers, Joneja mentioned, “we’re also hearing from buyers that it’s a great experience too.”

eBay’s Global Shipping Program removes the complexity and risk of international shipping for buyers and sellers and many sellers have announced their interest in the international exposure eBay’s new program offers. However, the only drawback sellers have is the potential for listings to appear much more expensive than domestic listings on eBay’s other country websites.

To make the new service similar to that of a freight forwarder, eBay has partnered with Pitney Bowes so sellers can send international orders to a U.S. hub where Pitney Bowes will process and send items out to international buyers. The program includes buyers in UK, Canada, Australia and 15 other European countries.  

Are you interested in using eBay’s new Global Shipping Program?

eBay Offers New Feature To Report Bad Buyers

October 17, 2012—eBay.com is finally offering sellers an option to fight back against bad buyers. The online marketplace known for years to side with buyers is now offering a brand new feature that enables sellers the ability to leave negative or neutral feedback. eBay sellers are now offered the option of rating their transaction with buyers and reporting trading partners for violating eBay policies.

For years buyers had eBay sellers by the (you know what) and were able to take advantage of them, even blackmailing them in some cases, by leaving negative feedback in their seller rating.

 

Post-Christmas Promotion for eBay Sellers

December 28, 2012—Although Christmas is officially over, the holiday promotions from eBay just keep coming. eBay.com has invited eligible third-party sellers to participate in their latest promotion which runs from December 27, 2012 through January 2, 2013. Invited sellers can list up to 5,000 Fixed Price items with no Insertion Fees including 3, 5, 7, 10, and 30-day listing durations. This is great news for eBay sellers looking to cash in before the end of 2012.

The new promotion is only for eligible sellers who received an email, and/or a message in their My eBay account. The promotion is then activated with the seller’s qualifying eBay User ID. Only sellers whose accounts meet eBay’s minimum seller performance standards are invited and this promotion is not transferable. All existing selling limits as well as category and item limits apply and may prevent sellers from creating the maximum number of listings.

All other fees apply, see website for details and restrictions.

eBay UK Launches Fixed-Pricing Promotion for Stores

October 19, 2012—eBay is known for offering a variety of promotions for new and old sellers alike. This time however, eBay UK is offering something different. From October 22-26, all UK Store owners can list up to 50,000 fixed-price listings with eBay UK. Although eBay typically extends free-listing promotions to casual sellers, this recent campaign is for UK store owners only.

The new promotion applies to all eBay.co.uk business sellers who are registered as resident in the UK and own either a Basic or Featured store during October 22-26. UK business sellers must meet eBay’s minimum seller performance standards and list items in eligible categories only. Any sellers registered after March 15, 2011 may be limited to selling a maximum of 10 items or 650 pounds per month. Auction listings are excluded, as are duration listings of 3, 5, 7, and 10 day.

UK business sellers listing fixed-price 30 day or GTC formats through eBay Seller Tools, Sell Your Item Form, Mobile apps, and many third-party tools will automatically receive zero Insertion fees.

eBay UK listing conditions are as follows:

  • Listings made between 22 and 26 October 2012;
  • New 30-day, or Good ’til cancelled listings only;
  • Business sellers with Basic or Featured Shop subscriptions only.

 

For more information see website for restrictions

Staples and eBay team up in Canada

January 2, 2012—Staples and eBay have teamed up to help consumers in Canada cash in on their old smartphones, tablets, computers and game consoles. Staples Canada is helping eBay.ca bring their electronics trade-in program to the offline world by partnering together and offering a brand new way to get cash for your old electronic gadgets.

eBay Canada’s Instant Sale trade-in program is being powered by Staples Canada because not only is Staples a Top-Rated eBay Seller with an excellent track record of customer satisfaction, but they are also a major retailer in Canada. The goal of the partnership is to help Canadians get rid of their older devices they no longer need. Powered by CExchange, eBay’s Instant Sale program was launched in 2010 and beginning January 3, 2013, consumers can bring their old device to any participating Staples location in Canada. A sales associate will appraise the item and issue a merchandize credit on the spot.

eBay Canada recently conducted a survey and found that 68% of Canadians received either a new smartphone or tablet and were unsure what to do with their old devices. 18 percent of people said they keep their dated devices while seven percent said they typically resell them and 5 percent said they throw them out.

Andrea Stairs, Country Manager for eBay Canada, said, “While we are great at buying up new technology, we sometimes don’t know what to do with our unwanted electronics. eBay empowers Canadians to sell their excess tech gear – quickly and simply – and pocket the proceeds. In as little as 60 seconds, we can all make some money, de-clutter, and give our old devices a second life.” Stairs also encouraged Canadians to resell their old devices using the eBay Mobile app.

eBay Canada said consumers could receive up to $583 for an iPad (3rd Generation) and $337 for an iPhone 4S through the trade-in program.