Inside Look at eBay’s New Global Shipping Program

December 11, 2012—Earlier this month, eBay announced a new Global Shipping Program for third-party sellers and now, eBay is seeing the results. This week eBay said they were seeing positive results and feedback from the new program from both buyers and sellers who have sent and received international orders through the program. This is great news for interested sellers looking to join the Global Shipping Program.

Senior Manager of eBay’s Global Shipping Program, Manish Joneja, said eBay’s new program is seeing early positive results and the GSP makes international transactions as easy as domestic transactions.  Sellers participating in the program are seeing an increase in sales along with a new customer base from countries they hadn’t had access to before. So far, third-party sellers have been happy with service levels for tracking and delivery time. As for buyers, Joneja mentioned, “we’re also hearing from buyers that it’s a great experience too.”

eBay’s Global Shipping Program removes the complexity and risk of international shipping for buyers and sellers and many sellers have announced their interest in the international exposure eBay’s new program offers. However, the only drawback sellers have is the potential for listings to appear much more expensive than domestic listings on eBay’s other country websites.

To make the new service similar to that of a freight forwarder, eBay has partnered with Pitney Bowes so sellers can send international orders to a U.S. hub where Pitney Bowes will process and send items out to international buyers. The program includes buyers in UK, Canada, Australia and 15 other European countries.  

Are you interested in using eBay’s new Global Shipping Program?

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