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Sell and Prosper—New eBay Promotion

October 30, 2012—eBay.com is getting more and more creative with their promotions as the upcoming presidential election approaches. This week’s promotion titled “Sell and Prosper-Elect to list auction-style free” will run from October 29 through November 4th for eligible sellers. Invited users can list up to 50,000 auction type listings with no fees during the promotion week. Invitations were sent last week notifying eligible sellers of the deal.

Normally eBay targets particular sellers for invited promotions depending on their seller performance or the amount of inventory sold monthly. Whether it be a little or a lot, eBay uses a string of promotions to entice small and large sellers to increase product listings during promotion weeks. Although eBay typically doesn’t advertise current promotions, they did however acknowledge they’re running invitation-only promotions.

“Watch for other by-invite only offers: We’re also now rotating offers among sellers so we can offer even more money-saving opportunities – and offer the promotions that make the most sense for the way you sell. So make sure you are opted in to receive our emails, and keep an eye on your email and Messages in My eBay for your invitation.”

For Promotion details and restrictions, see website.

eBay UK Moving Ticket Category to StubHub

eBay’s UK ticket category is no more. The online marketplace has officially closed its UK ticket category and will soon be redirecting shoppers to its subsidiary StubHub instead. eBay plans to transition buyers to StubHub by advertising the ticket site on eBay.co.uk and then redirecting ticket-shoppers in the spring.

According to the Financial Times, StubHub UK only sells a few thousands tickets a month compared to the juggernaut StubHub in the U.S. StubHub was acquired in 2007 by eBay and lets fans buy and sell tickets to millions of sports, concerts, theater, and other live entertainment events. StubHub celelbrated its 10th year in 2010.

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Cassini–What to Expect from eBay’s New Search Engine

Appeagle.com–eBay is set to unveil its new search engine Cassini early next year and sellers need to know what to expect so that they experience very little to zero disruption to their operations. Buyers also need to know what to expect, as the new search engine is said to be vastly different than the eBay we all know and love today. Let’s look at some of the changes eBay has in store for us.

Fewer Search Results

Instead of producing tens of thousands of search results with each query, the new search engine will produce a fraction of that. Hundreds of items are much easier to search through than the current tidal wave of results that are produced today.

Text Mining

The new search engine will mine the text that you write in your product descriptions to glean additional attributes that it can use to enrich its catalog and search results. The focus is on more relevant results, and eBay wants all the information it can get in order to deliver the goods to eBay buyers when they expect it.

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Inside Look at eBay’s New Global Shipping Program

December 11, 2012—Earlier this month, eBay announced a new Global Shipping Program for third-party sellers and now, eBay is seeing the results. This week eBay said they were seeing positive results and feedback from the new program from both buyers and sellers who have sent and received international orders through the program. This is great news for interested sellers looking to join the Global Shipping Program.

Senior Manager of eBay’s Global Shipping Program, Manish Joneja, said eBay’s new program is seeing early positive results and the GSP makes international transactions as easy as domestic transactions.  Sellers participating in the program are seeing an increase in sales along with a new customer base from countries they hadn’t had access to before. So far, third-party sellers have been happy with service levels for tracking and delivery time. As for buyers, Joneja mentioned, “we’re also hearing from buyers that it’s a great experience too.”

eBay’s Global Shipping Program removes the complexity and risk of international shipping for buyers and sellers and many sellers have announced their interest in the international exposure eBay’s new program offers. However, the only drawback sellers have is the potential for listings to appear much more expensive than domestic listings on eBay’s other country websites.

To make the new service similar to that of a freight forwarder, eBay has partnered with Pitney Bowes so sellers can send international orders to a U.S. hub where Pitney Bowes will process and send items out to international buyers. The program includes buyers in UK, Canada, Australia and 15 other European countries.  

Are you interested in using eBay’s new Global Shipping Program?

How eBay’s Search Engine Cassini Works

Whether you love or hate it, eBay’s Cassini search engine is here to stay. The new search engine from eBay collects data from listings, feedback, keywords, and sales figures to give users better search results. The idea behind eBay’s Cassini is to give buyers better search results when looking for a particular item. If you’re still not sure how Cassini from eBay works, here is a helpful video to break down how it work.

 

Global Shipping—eBay Announces New Program for U.S. Sellers

November 2, 2012—Prepare yourself sellers, shipping on eBay is going global. The e-commerce marketplace has finally announced the news many sellers have long anticipated for… and merchants couldn’t be happier. After a false start in September, eBay announced their new Global Shipping Program on Thursday that will allow U.S. sellers to sell and ship orders internationally.  What does this mean for eBay sellers? An untapped marketplace of buyers from around the world.

“By enrolling for FREE in this program, you’ll be able sell to buyers in multiple countries, but ship your packages to a shipping center located in the US – this means you’re only responsible for the domestic leg of shipping! Once your item arrives at the designated US shipping center, the Global Shipping Program then takes care of ALL facets of international parcel processing,” eBay explained in its announcement on Thursday.

Although the Global Shipping program is still being examined by a division of sellers, an undisclosed source said the program would allow sellers to ignore filling out customs forms or calculating tariffs and duties. The source also noted that U.S listings incorporated into the Global Shipping program would be visible to all of eBay’s international marketplaces around the world. However, it’s still unclear what type of fees would be associated with this program.

Does eBay’s new Global Shipping program appeal to you? For more details visit here.

eBay and Etsy unveil New Shipping Labels

December 16, 2012–Printing shipping labels on eBay and Etsy is getting easier. Just announced earlier this week, third-party sellers using eBay and Etsy marketplaces can now print FedEx labels through its single-label printing flow. “Adding FedEx to eBay Labels gives you another reputable, reliable shipping service to offer your buyers, and a convenient way to ship with this in-demand carrier, ” the marketplaces stated in an announcement.  

Similar to eBay’s announcement, Etsy revealed sellers can now purchase postage on Etsy using Priority Mail Regional Rate Boxes A-C. The marketplace also announced that thermal printer support for the DYMO LabelWriter 4XL is available through the marketplace.

eBay also offers special volume discount rates (37% savings) when using its eBay labels. Free tracking information is automatically uploaded so sellers can their buyers can see the statue of shipments. eBay labels supports FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2 Day, FedEx Express Saver, FedEx Ground and FedEx Home Delivery.

eBay Offers Special 4-Day Promotion for Select Sellers

November 8, 2012—Feeling lucky? Well, if eBay selected you to join their 4-day promotion this week, count your lucky stars. Sellers selected for eBay’s week-long promotion received an email earlier this week inviting them up to 5,000 fixed-price listings with no listing fees. The promotion, which lasts from November 8-11, 2012 is by invitation only and excludes Auction-style listings. Selected sellers can even use eBay’s Mobile app to list products and redeem this special offer.

Invited sellers should have received an invitation in their email and/or My eBay messages with the titles:

  • “Everybody Wins – List Fixed Price Free!”
  • “Starts tomorrow! Free to list Fixed Price”

Just like most of eBay’s promotions, this special offer is activated using the seller’s qualifying eBay User ID and is not transferable. eBay’s invitation states only sellers whose accounts meet eBay’s minimum seller performance standards are eligible. For restrictions and details, see eBay website.

Gray Market–eBay Looks to Shut Down Seller Email

Appeagle.com–Back in November of this year, a few sellers discussed an interesting situation where eBay was blocking their emails due to fee avoidance concerns. These sellers claimed they were merely sending their buyers emails to assist with a buying decision or as a follow up and were outraged at eBay’s actions. Now, the issue seems to be happening again, according to the eCommerceBytes blog.

According to the post, eBay is blocking seller’s emails because the auction site is worried that sellers are trying to lure buyers over to the ‘gray market’. In other words, eBay fears that sellers are trying to take buyers off of eBay, and thus are avoiding paying the auction site’s fees.

The post reads, “A reader by the name Jim said six times in the past 10 days eBay has blocked him from sending an eBay message to the winner of one of his auctions. Each time, eBay presents him with a message that starts off, ‘Your message wasn’t sent because we’ve noticed it might suggest a purchase outside of eBay.” The message then directs the seller to its user policy stating that this action is a no-no.

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